KKP Better
KKP Better KKP Better
Using the

Using the KKP Better App

Your complete guide to a Better experience

How can we help you?

Other services

Other services

FAQ

To change your registered phone number, please visit any KKP Bank branch.
 
Find branch locations and details : https://bank.kkpfg.com/th/branch

  • For new customers 
    If you would like to change the registered email address, please contact Kiatnakin Phatra Bank branches to request the update.

    For branch information, please visit : 

    https://bank.kkpfg.com/th/branch

  • For existing KKP Better customers
    If you would like to change the registered email address, please contact the KKP Contact Center at 02-165-5555

  • For email addresses ending with @appleid.com

    The @appleid.com email address is information received by KKP Better from Dime!
    Customers can proceed as follows:

    • Request the email OTP as usual.

    • The OTP email will be sent to the email address linked to your Apple ID.

    • If you do not receive the OTP, please check your Spam/Junk folder.

    • Once the OTP is verified, you can continue using the app as normal.

For iOS Devices
  1. Go to Settings
  2. Select "Date & Time"
  3. Turn on "24-Hour Time"
  4. Turn on "Set Automatically"
For Android Devices
  1. Go to Settings
  2. Select "Date & Time"
  3. Turn on "Automatic time zone"
  4. Turn on "Automatic date & time"

Select the default keyboard (for Android devices)
  1. Open your phone's Settings
  2. Go to General Management
  3. Select Keyboard > Default Keyboard
  4. Choose Gboard

If the app does not work properly, please try clearing Google Play Services by following these steps:   

  1. Go to Settings then select Apps. 
  2. Tap Google Play Services. 
  3. Tap storage. 
  4. Tap clear cache. 
  5. Open the app again. 
If you still cannot open the app:
  1. Go to Google Play Services.
  2. Tap manage storage.
  3. Tap clear all data.
  4. Open the app again.